Returns & Refunds

Due to the nature of our personal-care products, all sales are final. For hygiene and product-safety reasons, we do not accept returns of opened, used, or unopened products.

Damages and Issues

Please inspect your order when it arrives. If your order arrives damaged or defective, or you receive the wrong product, contact us at southernaccentnc@gmail.com with your order number and photos of the issue. We’ll review the situation and determine the appropriate resolution.

Refunds

If we approve a refund as a resolution for a damaged, defective, or incorrect order, we’ll notify you and refund your original payment method within 10 business days. Your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at southernaccentnc@gmail.com.⠋